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Current Rates

Current Rates for Services

Rates as of June 2020

Equipment Hosting

Details

Groups who have a support contract should speak with us if they have equipment hosting needs.

Pricing

$500 per unit per year, subject to capacity.

File System Backup

Details

  • Nightly backups to data centre disk storage
  • Two weeks of file change history retained
  • Longer retention times available upon request but more backup storage
    space may be required
  • Maximum 1TB of backup disk storage
  • Upgrade backup storage capacity: $40 / TB / year
  • Includes maximum of 4 hours of file restoration support time
  • Additional restoration time billed at standard hourly rate

Pricing

  • $500 per year
  • One time set-up fee of $125 per backup client computer
  • Possible contributions to additional backup server hardware may be required for large-capacity backup storage consumers

Hosted File Server

Details

  • Virtual machine running CentOS linux
  • 1 CPU core, 1GB RAM, 1TB disk space
  • Regular operating system updates
  • Basic user account management
  • 4 hours of system administration time
  • Upgrade disk space: $80 / TB / year
  • Upgrade CPU core: $50 / additional CPU core / year
  • Upgrade RAM:
  • $50 / additional GB of RAM / year
  • Other server configurations: contact us

Pricing

  • $500 / year
  • Initial setup fee of $500

RHPCS may be contracted on a fee-for-service basis to do work for groups who do not have a support contract or who need work beyond the scope of their contract. These jobs can only be undertaken when staff are not fully occupied with regular support work, and are billed at a standard hourly rate of $125 / hour.

For more information for pricing on anything not covered above, or to subscribe to our services, please contact us.

Level Number of Support Hours Pricing for Research Groups (Annual Rate) Pricing for Non-Research Groups (Annual Rate)
1 40 (formerly 1/8 day) $2,500 $4,000
2 75 (formerly 1/4 day) $4,500 $7,500
3 148 (formerly 1/2 day) $8,250 $14,800
4 329 (formerly 1 day) $16,500 $32,900
5 658 (formerly 2 days) $33,000 $52,640
6 987 (formerly 3 days) $49,500 $78,960
7 1316 (formerly 4 days) $66,000
8 1645 (formerly 5 days) $82,500
9 1974 (formerly 6 days) $99,000
10 2303 (formerly 7 days) $115,500

*Overages are billed at the cheaper of either the current hourly rate or the cost increase for the next-higher level of support contract.

Web Hosting – Administrative & Teaching Units

Pricing

  • $1,000 / year
  • Initial setup fee of $500

Web Hosting – Research Units & Groups

Pricing

  • $125 / year
  • Initial setup fee of $125